Where We Work

A Global Presence

Since 2010, we have worked in over 30 countries in the Middle East and North Africa, Sub-Saharan Africa, Asia, and the Americas. Our team members bring experience in dozens more. We’ve conducted research and implemented projects in several conflict-affected and post-conflict environments, including post-revolution Libya and flood-affected regions of Pakistan. From government innovation work in Mexico City to health clinics in rural Nasarawa state, Nigeria, our work also spans the urban–rural divide.

Focus: West Africa

In 2011, we set up our office in Nigeria to stay close to the people and institutions we work with in the region. Establishing this durable, regional presence is one of the most direct ways we make ourselves more accountable to the people we serve. Through investment in permanent staff, training local researchers, and building long-term relationships with government and civil society actors, our team provides our clients with an unmatched depth of contextual nuance and agility to rapidly respond to emerging development challenges in the region.

In the West African region, we have a strong track record supporting donors, government at the local, state, and national levels, civil society organizations, and the private sector to improve public service delivery and strengthen government accountability around critical development priorities. Spanning from research, to technology development, to policy design, our work to date includes:

Find details of our past project work in West Africa in the case studies to the right. For more information and project inquiries, kindly reach out to westafrica@reboot.org.

West Africa Case Studies

ICT for Accountable Public Service Delivery

ICT for Accountable Public Service Delivery

World Bank Group | Nigeria

Effective public service delivery begins with knowing whether the services offered are working as intended. We launched a system to enable citizen input on the delivery of public services.

Context-Driven Programming for Governance Reform

Context-Driven Programming for Governance Reform

World Bank Group | Nigeria

In development, “best practices” often obscure our understanding of how governments perform. We pioneered a public finance evaluation framework that builds reform on existing capabilities in response to contextual constraints.

Open Data for Public Service Delivery

Open Data for Public Service Delivery

World Bank Group | Nigeria

Open data platforms are creating exciting opportunities to improve public service delivery. We helped grow the capabilities of Africa's first sub-national open data portal.

Public Interest Media for Government Accountability

Public Interest Media for Government Accountability

World Bank Group | Nigeria

Public interest media can serve as an important enabler of government reform. We launched a radio program to animate public dialogue around government spending in the Niger Delta.

Civil Society Strengthening for Government Accountability

Civil Society Strengthening for Government Accountability

World Bank Group | Nigeria

Civil society organizations can offer important checks on government performance. We invested in enhancing the capabilities of one of Nigeria's leading budget advocacy groups.

Program Advisory for Teacher Absenteeism

Program Advisory for Teacher Absenteeism

World Bank Group | Nigeria

Because solutions to teacher absenteeism tend to exclude teachers’ voices, they often fail to address the systemic inhibitors of teachers’ work. Through rigorous design research in Nigeria, we uncovered ways to more effectively balance state priorities with teacher needs.