Emily Herrick

Service Designer

Emily is a cross-functional designer at Reboot, with expertise in programs, communications, and service design. She builds inclusive processes and products that prioritize user needs and context.

Emily is an experienced design researcher with a practice grounded in human-centered design approaches, systems mapping, and communications strategy. She has investigated scaling proven social innovations, developed new models of work for adults with autism, and supported international civil society through co-creation and visual facilitation. Most recently, she has explored the barriers that exclude young adults from New York City’s local participatory processes and designed a new approach to civic engagement for high school students.

Emily is as seasoned hands-on practitioner of all things design, from publishing production to visual identity. She has previously worked as an interior book designer at Penguin Random House and as a graphic designer at the socially-minded design firm Moira & Company. She has curated promotional campaigns and collateral for various Chicago nonprofit organizations including Ingenuity Inc. the Chicago Park District, and the Political Engagement Project.

A Midwestern transplant, she graduated from Illinois State University with dual BAs in Graphic Design and Arts Technology and a minor in Civic Engagement and Social Responsibility. She holds an MFA in Design for Social Innovation from the School of Visual Arts. If you need her, Emily can most likely be found scavenging New York City’s boroughs for this “world class” pizza she has heard so much about. She welcomes recommendations—but none so far have compared to the gooey goodness of Chicago deep dish.