For patients in rural Nigeria, My Voice introduced a new SMS survey technology, and a new concept, of providing and using feedback to improve service delivery.
At its heart, co-creation is about bringing people together to develop solutions to a common challenge. While this sounds straightforward, what makes it tough is that actors almost always have different perspectives on the challenge, different levels of experience addressing it, and different interests and motivations for engaging in the work.
While much of Reboot’s work takes place overseas, we see too many instances of injustice and abuse here in our hometown, and we focus our pro-bono work here in New York City. Right now, we are deep in a project with a new organization, the Brooklyn Community Bail Fund, aimed at designing an immediate solution for one of the most systematic economic inequalities in our courts.